What the work has produced
Filter by what you need help with. Every project has a full story behind it.
8 projects
The email list didn't grow much. We just got a lot more from the people already on it. Better emails, better timing.
Read the full storyAds for new customers were losing money. We rewrote the ads, improved the pages, and cut the waste.
Read the full story50+ tests over 18 months. Most failed. The ones that didn't added up to 21% more orders from the same visitors.
Read the full storyTwo new stores live on Shopify. The main brand is ready to move when the time is right.
Read the full storyI managed the full budget across nine channels. We reduced overall spend while moving from print-heavy to roughly half digital.
Read the full storyA direct-to-consumer brand that also sells through John Lewis. Built a reading room at Hay to let people try before they buy.
Read the full storyThe brand existed but looked different everywhere. I pulled it together. Guidelines, tone, photography direction. All in-house.
Read the full storyThe owner was drowning in customer comments. I built him a custom tool that drafts replies in his voice. Saves hours every week.
Read the full storyWant me to look at yours?
Send me your site and I will tell you where I would start.